Service Interruption on Entitlement By Account Service(s)

Incident
February 13 2025, 15:45 GMT

Service Interruption on Entitlement By Account Service(s)

Status: closed
Start: February 10 2025, 17:46 GMT
End: February 13 2025, 15:45 GMT
Duration: 2 days 21 hours 58 minutes
Affected Components:
EMS v4.0 Entitlement By Account
Update

February 10 2025, 17:46 GMT

February 10 2025, 17:46 GMT

Dear Customer,


Our team is investigating an issue on the following service(s):

Entitlement By Account


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

Resolved

February 13 2025, 15:45 GMT

February 13 2025, 15:45 GMT

Dear Customer,


Service Interruption Affecting Service(s): Entitlement By Account


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.