Service Interruption on Deauthorize Devices By DeviceIds Service(s)
Incident
2025-04-11T13:07:06.7270000Z
Service Interruption on Deauthorize Devices By DeviceIds Service(s)
Status: closed
Start:
2025-04-11T09:07:03.9600000Z
End:
2025-04-11T13:07:06.7270000Z
Duration: 4 hours
Affected Components:
EMS v4
EMS v4.1.1
Authorization Devices
Deauthorize Devices By License And Device
Update
2025-04-11T09:07:03.9600000Z
2025-04-11T09:07:03.9600000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
Deauthorize Devices By DeviceIds
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Resolved
2025-04-11T13:07:06.7270000Z
2025-04-11T13:07:06.7270000Z
Dear Customer,
Service Interruption Affecting Service(s): Deauthorize Devices By DeviceIds
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.