Service Interruption on Deauthorize Devices By DeviceIds Service(s)

Incident
April 12 2025, 03:07 GMT

Service Interruption on Deauthorize Devices By DeviceIds Service(s)

Status: closed
Start: April 11 2025, 23:07 GMT
End: April 12 2025, 03:07 GMT
Duration: 4 hours
Affected Components:
EMS v4 EMS v4.1.1 Authorization Devices Deauthorize Devices By License And Device
Update

April 11 2025, 23:07 GMT

April 11 2025, 23:07 GMT

Dear Customer,


Our team is investigating an issue on the following service(s):

Deauthorize Devices By DeviceIds


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

Resolved

April 12 2025, 03:07 GMT

April 12 2025, 03:07 GMT

Dear Customer,


Service Interruption Affecting Service(s): Deauthorize Devices By DeviceIds


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.