Service Interruption on Entitlement Service(s)
Incident
2025-07-17T13:43:13.5970000Z
Service Interruption on Entitlement Service(s)
Status: closed
Start:
2025-07-17T07:44:09.2730000Z
End:
2025-07-17T13:43:13.5970000Z
Duration: 5 hours 59 minutes
Affected Components:
EMS V3
Entitlement
Update
2025-07-17T07:44:09.2730000Z
2025-07-17T07:44:09.2730000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
Entitlement
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Resolved
2025-07-17T13:43:13.5970000Z
2025-07-17T13:43:13.5970000Z
Dear Customer,
Service Interruption Affecting Service(s): Entitlement
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.