Service Interruption on Get Entitlement By ID Service(s)
Incident
2025-07-17T11:44:10.3800000Z
Service Interruption on Get Entitlement By ID Service(s)
Status: closed
Start:
2025-07-17T07:44:10.0830000Z
End:
2025-07-17T11:44:10.3800000Z
Duration: 4 hours
Affected Components:
EMS v4
EMS v4.1.1
Entitlement
Get Entitlement By ID
Update
2025-07-17T07:44:10.0830000Z
2025-07-17T07:44:10.0830000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
Get Entitlement By ID
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Resolved
2025-07-17T11:44:10.3800000Z
2025-07-17T11:44:10.3800000Z
Dear Customer,
Service Interruption Affecting Service(s): Get Entitlement By ID
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.