Service Interruption on Entitlement Service(s)
Incident
2025-08-12T07:06:11.5030000Z
Service Interruption on Entitlement Service(s)
Status: closed
Start:
2025-08-12T06:06:11.7170000Z
End:
2025-08-12T07:06:11.5030000Z
Duration: 59 minutes
Affected Components:
EMS v4
EMS v4.0
Entitlement
Update
2025-08-12T06:06:11.7170000Z
2025-08-12T06:06:11.7170000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
Entitlement
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Resolved
2025-08-12T07:06:11.5030000Z
2025-08-12T07:06:11.5030000Z
Dear Customer,
Service Interruption Affecting Service(s): Entitlement
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.