Service Interruption on Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service Service(s)

Incident

Service Interruption on Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service Service(s)

Status: closed
Start:
End:
Duration: 5 minutes
Affected Components:
Product Catalog Service DVW(Direct Via Web) AXP TL V4.1 EMS V3 Transition Layer V3 EMS v4 Transition Layer V3 Search Licenses User service Gemalto Commerce UI Feature Product Activation Search Licenses By Entitlement Account Experience Subscription service Accounts Service EMS v4.1 Entitlement Get Licenses By Sku Support Portal Subscription Products Service EMS v4.1.1 Payments Service Notifications Service Support Service Get licenses by EntitlementId and status Get licenses by sku and accountId Get licenses by holderId and accountId Entitlement Service Product Service Get Features Product Service Get Product Feature Authorization Devices Product Bundle Bundle Product Entitlement Feature Licenses License Search Entitlements By Account ID Search Licenses Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Adjust Bundles Adjust product Update Feature Authorize Device By License And Feature Get Terms Update License Auto Revoke Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Update Bundles Update Product Search Feature By ServiceName Deauthorize Devices By License , Feature And Device Accept Terms Assign License Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Create Bundle Get Bundle By Id Create Product Get Product By SKU Create Feature Get Feature By ID Get Authorized Devices By License And Feature Get Contract Entitlement Activation Status Revoke License Update Feature Update Product Get Authorized Devices By License Activate Contract Entitlements Finite Assign Licenses Adjust product Deauthorize Devices By License And Device Update Entitlement Finite Revoke Licenses Authorize Device By License Deauthorize All Devices Create Entitlement Update License Get Entitlement By ID License Checkout Search Entitlements By Account ID License CheckIn Update Entitlement Provision Get License By Id Search Licenses By EntitlementId Search Licenses By HolderId Search Licenses By SKU
Update

Dear Customer,


Our team is investigating an issue on the following service(s):

Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

Resolved

Dear Customer,


Service Interruption Affecting Service(s): Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.