Service Interruption on Update License Service(s)
Incident
2026-10-22T08:50:00.0000000Z
Service Interruption on Update License Service(s)
Status: closed
Start:
2026-09-01T12:06:04.2500000Z
End:
2026-10-22T08:50:00.0000000Z
Duration: 50 days 20 hours 43 minutes
Affected Components:
EMS v4
Version 4.1
Licenses
Update License
Update
2026-09-01T12:06:04.2500000Z
2026-09-01T12:06:04.2500000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
Update License
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Resolved
2026-10-22T08:50:00.0000000Z
2026-10-22T08:50:00.0000000Z
Dear Customer,
Service Interruption Affecting Service(s):
Update License
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.