Planned Maintenance on EMS V3 Service
Maintenance
Planned Maintenance on EMS V3 Service
Status: closed
Start:
End:
Duration: 45 minutes
Affected Components:
EMS V3
Gemalto
Activation
Entitlement
Subscription
Update
Dear Customer,
Please note the upcoming downtime for EMS V3 in the stage environment as the EMS v3's Vendor sentinel will perform the Sentinel DB upgrade.
Maintenance Communication Email
Service: EMS V3
Environment: Stage
Date / Time: October 17, 2026, 9.00 AM IST - 9.45 AM IST
Activity Time: ~45 minutes
Summary:
The Sentinel team will conduct a Sentinel DB upgrade activity on EMS V3 on October 17, 2026. This will result in a brief service interruption during the 45-minute maintenance window. We have scheduled this activity over the weekend to minimize impact.
Integrator Impact:
EMS V3 consumers will experience a service interruption during the maintenance window.
Expect ~45 minutes of downtime for API calls.
All operations will be available immediately after the upgrade activity is completed.
Recommended Actions:
No action is required on your side; services will automatically restore after the 45-minute window.
If your application does not recover automatically after the maintenance or exhibits persistent failures beyond the downtime window, please notify the EMS support team.
Please reach out:
1. For any specific details on this planned downtime to: emsadoption@trimble.com
2. For any support during/post this activity to: ems_support@trimble.com
Resolved
Dear Customer,
Planned Maintenance Affecting Service(s): EMS V3
Please be advised that the previously notified Planned Maintenance has been completed successfully.