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Service Interruption on Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service Service(s)
Product Catalog Service DVW(Direct Via Web) AXP TL V4.1 EMS V3 Transition Layer V3 EMS v4 EMS v4.0 Transition Layer V3 Search Licenses User service Gemalto Commerce UI Feature Product Activation Search Licenses By Entitlement Account Experience Subscription service Accounts Service EMS v4.1 Entitlement Get Licenses By Sku Support Portal Subscription Products Service EMS v4.1.1 Payments Service Notifications Service Support Service Product Get licenses by EntitlementId and status Get licenses by sku and accountId Get licenses by holderId and accountId Entitlement Service Product Service Get Features Product Service Get Product Bundle Feature Authorization Devices Feature Product Bundle License Bundle Product License By Entitlement Entitlement Feature License By Account Licenses License License By SKU Search Entitlements By Account ID Entitlement Search Licenses Entitlement By Account Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Adjust Bundles Adjust product Update Feature Authorize Device By License And Feature Get Terms Assign License Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Update Bundles Update Product Search Feature By ServiceName Deauthorize Devices By License , Feature And Device Accept Terms Revoke License Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Create Bundle Get Bundle By Id Create Product Get Product By SKU Create Feature Get Feature By ID Get Authorized Devices By License And Feature Get Contract Entitlement Activation Status Finite Assign Licenses Update Feature Update Product Get Authorized Devices By License Activate Contract Entitlements Finite Revoke Licenses Adjust product Deauthorize Devices By License And Device Update Entitlement Update License Authorize Device By License Deauthorize All Devices Create Entitlement License Checkout Get Entitlement By ID License CheckIn Search Entitlements By Account ID Get License By Id Update Entitlement Provision Search Licenses By EntitlementId Search Licenses By HolderId Search Licenses By SKU
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

Planned Maintenance on EMS v4 Service
EMS v4 EMS v4.0 EMS v4.1 EMS v4.1.1 Product Entitlement Service Bundle Feature Authorization Devices Feature Product Bundle License Bundle Product License By Entitlement Entitlement Feature License By Account Licenses License License By SKU Search Entitlements By Account ID Entitlement Search Licenses Entitlement By Account Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Adjust Bundles Adjust product Update Feature Authorize Device By License And Feature Get Terms Assign License Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Update Bundles Update Product Search Feature By ServiceName Deauthorize Devices By License , Feature And Device Accept Terms Revoke License Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Create Bundle Get Bundle By Id Create Product Get Product By SKU Create Feature Get Feature By ID Get Authorized Devices By License And Feature Get Contract Entitlement Activation Status Finite Assign Licenses Update Feature Update Product Get Authorized Devices By License Activate Contract Entitlements Finite Revoke Licenses Adjust product Deauthorize Devices By License And Device Update Entitlement Update License Authorize Device By License Deauthorize All Devices Create Entitlement License Checkout Get Entitlement By ID License CheckIn Search Entitlements By Account ID Get License By Id Update Entitlement Provision Search Licenses By EntitlementId Search Licenses By HolderId Search Licenses By SKU
 
Dear Customer,

Please be notified about the following planned outage of the following Service(s):

Affected Services: EMS v4
Start Date and Time: August 12 2025, 02:30 UTC
Expected Duration: 3h
Planned End Date and Time: August 12 2025, 05:30 UTC

We apologize for any inconvenience this may cause.
 

Dear Customer,

Planned Maintenance Affecting Service(s): EMS v4

Please be advised that the previously notified Planned Maintenance has been completed successfully.

Planned Maintenance on EMS v4.1 Service
EMS v4 EMS v4.1 Service Feature Product Bundle Entitlement Licenses Search Entitlements By Account ID Search Licenses Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Update Feature Update Product Adjust product
 
Dear Customer,

Please be notified about the following planned outage of the following Service(s):

Affected Services: EMS v4.1
Start Date and Time: August 02 2025, 02:30 UTC
Expected Duration: 10h
Planned End Date and Time: August 02 2025, 12:30 UTC

We apologize for any inconvenience this may cause.
 

Maintenance has been completed

Planned Maintenance on EMS v4.1 Service
EMS v4 EMS v4.1 Service Feature Product Bundle Entitlement Licenses Search Entitlements By Account ID Search Licenses Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Update Feature Update Product Adjust product
 
Dear Customer,

Please be notified about the following planned outage of the following Service(s):

Affected Services: EMS v4.1
Start Date and Time: July 19 2025, 02:30 UTC
Expected Duration: 10h
Planned End Date and Time: July 19 2025, 12:30 UTC

We apologize for any inconvenience this may cause.
 

Dear Customer,

We are still performing stage DR drill and will be needing another few hours to complete. We are  extending the maintenance till 9 PM IST.

Thanks

 

Dear Customer,


Service Interruption Affecting Service(s):

EMS v4.1


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

Planned Maintenance on EMS v4.1.1, EMS v4.1 Service
EMS v4 EMS v4.1 EMS v4.1.1 Entitlement Service Feature Authorization Devices Product Bundle Bundle Product Entitlement Feature Licenses License Search Entitlements By Account ID Search Licenses Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Adjust Bundles Adjust product Update Feature Authorize Device By License And Feature Get Terms Assign License Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Update Bundles Update Product Search Feature By ServiceName Deauthorize Devices By License , Feature And Device Accept Terms Revoke License Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Create Bundle Get Bundle By Id Create Product Get Product By SKU Create Feature Get Feature By ID Get Authorized Devices By License And Feature Get Contract Entitlement Activation Status Finite Assign Licenses Update Feature Update Product Get Authorized Devices By License Activate Contract Entitlements Finite Revoke Licenses Adjust product Deauthorize Devices By License And Device Update Entitlement Update License Authorize Device By License Deauthorize All Devices Create Entitlement License Checkout Get Entitlement By ID License CheckIn Search Entitlements By Account ID Get License By Id Update Entitlement Provision Search Licenses By EntitlementId Search Licenses By HolderId Search Licenses By SKU
 
Dear Customer,

Please be notified about the following planned outage of the following Service(s):

Affected Services: EMS v4.1.1, EMS v4.1
Start Date and Time: July 12 2025, 02:30 UTC
Expected Duration: 10h
Planned End Date and Time: July 12 2025, 12:30 UTC

We apologize for any inconvenience this may cause.
 

Dear Customer,

Planned Maintenance Affecting Service(s): EMS v4.1.1, EMS v4.1

Please be advised that the previously notified Planned Maintenance has been completed successfully.

Service Interruption on Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4 Service(s)
DVW(Direct Via Web) AXP TL V4.1 EMS V3 Transition Layer V3 EMS v4 EMS v4.0 Transition Layer V3 Search Licenses User service Gemalto Commerce UI Activation Search Licenses By Entitlement Account Experience Subscription service Accounts Service EMS v4.1 Entitlement Get Licenses By Sku Support Portal Subscription Products Service EMS v4.1.1 Payments Service Notifications Service Support Service Product Get licenses by EntitlementId and status Get licenses by sku and accountId Get licenses by holderId and accountId Entitlement Service Bundle Feature Authorization Devices Feature Product Bundle License Bundle Product License By Entitlement Entitlement Feature License By Account Licenses License License By SKU Search Entitlements By Account ID Entitlement Search Licenses Entitlement By Account Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Adjust Bundles Adjust product Update Feature Authorize Device By License And Feature Get Terms Assign License Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Update Bundles Update Product Search Feature By ServiceName Deauthorize Devices By License , Feature And Device Accept Terms Revoke License Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Create Bundle Get Bundle By Id Create Product Get Product By SKU Create Feature Get Feature By ID Get Authorized Devices By License And Feature Get Contract Entitlement Activation Status Finite Assign Licenses Update Feature Update Product Get Authorized Devices By License Activate Contract Entitlements Finite Revoke Licenses Adjust product Deauthorize Devices By License And Device Update Entitlement Update License Authorize Device By License Deauthorize All Devices Create Entitlement License Checkout Get Entitlement By ID License CheckIn Search Entitlements By Account ID Get License By Id Update Entitlement Provision Search Licenses By EntitlementId Search Licenses By HolderId Search Licenses By SKU
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

Service Interruption on Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4 Service(s)
DVW(Direct Via Web) AXP TL V4.1 EMS V3 Transition Layer V3 EMS v4 EMS v4.0 Transition Layer V3 Search Licenses User service Gemalto Commerce UI Activation Search Licenses By Entitlement Account Experience Subscription service Accounts Service EMS v4.1 Entitlement Get Licenses By Sku Support Portal Subscription Products Service EMS v4.1.1 Payments Service Notifications Service Support Service Product Get licenses by EntitlementId and status Get licenses by sku and accountId Get licenses by holderId and accountId Entitlement Service Bundle Feature Authorization Devices Feature Product Bundle License Bundle Product License By Entitlement Entitlement Feature License By Account Licenses License License By SKU Search Entitlements By Account ID Entitlement Search Licenses Entitlement By Account Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Adjust Bundles Adjust product Update Feature Authorize Device By License And Feature Get Terms Assign License Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Update Bundles Update Product Search Feature By ServiceName Deauthorize Devices By License , Feature And Device Accept Terms Revoke License Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Create Bundle Get Bundle By Id Create Product Get Product By SKU Create Feature Get Feature By ID Get Authorized Devices By License And Feature Get Contract Entitlement Activation Status Finite Assign Licenses Update Feature Update Product Get Authorized Devices By License Activate Contract Entitlements Finite Revoke Licenses Adjust product Deauthorize Devices By License And Device Update Entitlement Update License Authorize Device By License Deauthorize All Devices Create Entitlement License Checkout Get Entitlement By ID License CheckIn Search Entitlements By Account ID Get License By Id Update Entitlement Provision Search Licenses By EntitlementId Search Licenses By HolderId Search Licenses By SKU
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

Service Interruption on Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4 Service(s)
DVW(Direct Via Web) AXP TL V4.1 EMS V3 Transition Layer V3 EMS v4 EMS v4.0 Transition Layer V3 Search Licenses User service Gemalto Commerce UI Activation Search Licenses By Entitlement Account Experience Subscription service Accounts Service EMS v4.1 Entitlement Get Licenses By Sku Support Portal Subscription Products Service EMS v4.1.1 Payments Service Notifications Service Support Service Product Get licenses by EntitlementId and status Get licenses by sku and accountId Get licenses by holderId and accountId Entitlement Service Bundle Feature Authorization Devices Feature Product Bundle License Bundle Product License By Entitlement Entitlement Feature License By Account Licenses License License By SKU Search Entitlements By Account ID Entitlement Search Licenses Entitlement By Account Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Adjust Bundles Adjust product Update Feature Authorize Device By License And Feature Get Terms Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Update Bundles Update Product Search Feature By ServiceName Deauthorize Devices By License , Feature And Device Accept Terms Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Create Bundle Get Bundle By Id Create Product Get Product By SKU Create Feature Get Feature By ID Get Authorized Devices By License And Feature Get Contract Entitlement Activation Status Update Feature Update Product Get Authorized Devices By License Activate Contract Entitlements Adjust product Deauthorize Devices By License And Device Update Entitlement Authorize Device By License Deauthorize All Devices Create Entitlement Get Entitlement By ID Search Entitlements By Account ID Get License By Id Update Entitlement Provision Search Licenses By EntitlementId Search Licenses By HolderId Search Licenses By SKU
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

Service Interruption on Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4 Service(s)
DVW(Direct Via Web) AXP TL V4.1 EMS V3 Transition Layer V3 EMS v4 EMS v4.0 Transition Layer V3 Search Licenses User service Gemalto Commerce UI Activation Search Licenses By Entitlement Account Experience Subscription service Accounts Service EMS v4.1 Entitlement Get Licenses By Sku Support Portal Subscription Products Service EMS v4.1.1 Payments Service Notifications Service Support Service Product Get licenses by EntitlementId and status Get licenses by sku and accountId Get licenses by holderId and accountId Entitlement Service Bundle Feature Authorization Devices Feature Product Bundle License Bundle Product License By Entitlement Entitlement Feature License By Account Licenses License License By SKU Search Entitlements By Account ID Entitlement Search Licenses Entitlement By Account Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Adjust Bundles Adjust product Update Feature Authorize Device By License And Feature Get Terms Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Update Bundles Update Product Search Feature By ServiceName Deauthorize Devices By License , Feature And Device Accept Terms Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Create Bundle Get Bundle By Id Create Product Get Product By SKU Create Feature Get Feature By ID Get Authorized Devices By License And Feature Get Contract Entitlement Activation Status Update Feature Update Product Get Authorized Devices By License Activate Contract Entitlements Adjust product Deauthorize Devices By License And Device Update Entitlement Authorize Device By License Deauthorize All Devices Create Entitlement Get Entitlement By ID Search Entitlements By Account ID Get License By Id Update Entitlement Provision Search Licenses By EntitlementId Search Licenses By HolderId Search Licenses By SKU
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

Service Interruption on Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4 Service(s)
DVW(Direct Via Web) AXP TL V4.1 EMS V3 Transition Layer V3 EMS v4 EMS v4.0 Transition Layer V3 Search Licenses User service Gemalto Commerce UI Activation Search Licenses By Entitlement Account Experience Subscription service Accounts Service EMS v4.1 Entitlement Get Licenses By Sku Support Portal Subscription Products Service EMS v4.1.1 Payments Service Notifications Service Support Service Product Get licenses by EntitlementId and status Get licenses by sku and accountId Get licenses by holderId and accountId Entitlement Service Bundle Feature Authorization Devices Feature Product Bundle License Bundle Product License By Entitlement Entitlement Feature License By Account Licenses License License By SKU Search Entitlements By Account ID Entitlement Search Licenses Entitlement By Account Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Adjust Bundles Adjust product Update Feature Authorize Device By License And Feature Get Terms Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Update Bundles Update Product Search Feature By ServiceName Deauthorize Devices By License , Feature And Device Accept Terms Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Create Bundle Get Bundle By Id Create Product Get Product By SKU Create Feature Get Feature By ID Get Authorized Devices By License And Feature Get Contract Entitlement Activation Status Update Feature Update Product Get Authorized Devices By License Activate Contract Entitlements Adjust product Deauthorize Devices By License And Device Update Entitlement Authorize Device By License Deauthorize All Devices Create Entitlement Get Entitlement By ID Search Entitlements By Account ID Get License By Id Update Entitlement Provision Search Licenses By EntitlementId Search Licenses By HolderId Search Licenses By SKU
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

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