Search Licenses By SKU

EMS v4 EMS v4.1 Service Feature Product Bundle Entitlement Licenses Search Entitlements By Account ID Search Licenses Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Update Feature Update Product Adjust product
 

DR Communication Email
Service: EMS V4.1
Environment: Stage Environment
Date / Time: November 15th, 2025, from 10.00 AM IST - 4.00 PM IST
Activity Time: ~6 hours

*Downtime Expected: Intermittent downtime of 5-6 minutes during maintenance windows

Summary
The SRE team will conduct a Disaster Recovery drill in the staging environment on EMS V4.1 on November 15th, 2025, from 10.00 AM IST - 4.00 PM IST . This will result in service interruption during the drill window.

Integrator Impact:

  • EMS V4.1 consumers will experience a service interruption in the stage environment.

  • There will be an intermediate outage for a period of 5-6 minutes between 10.00 AM IST - 04.00 PM IST for multiple DR failover drill scenarios.

  • Expect ~6 minutes of intermittent downtime for API calls.

  • EMS V4.1 API will be down during failover from the primary to the secondary region.

  • All operations will be available after failover.

Recommended Actions
During the drill, receiving continuous 5xx errors indicates that your API calls are not responding to the API change due to the following reasons:

  • Continuous 5xx errors during this period indicate service unavailability due to ongoing DR activity. No action is required on your side in this case; services will automatically restore post-failover.

  • If your application does not recover automatically after the DR drill or exhibits persistent failures beyond the downtime window, please notify the EMS support team.

Please reach out:
1. For any specific details on this planned downtime to: emsadoption@trimble.com

2. For any support during/post this activity to:
ems_support@trimble.com

Best Regards,

The Trimble Cloud Team

 

Dear Customer,

Planned Maintenance Affecting Service(s): EMS v4.1

Please be advised that the previously notified Planned Maintenance has been completed successfully.

Product Catalog Service DVW(Direct Via Web) AXP TL V4.1 EMS V3 Transition Layer V3 EMS v4 Transition Layer V3 Search Licenses User service Gemalto Commerce UI Feature Product Activation Search Licenses By Entitlement Account Experience Subscription service Accounts Service EMS v4.1 Entitlement Get Licenses By Sku Support Portal Subscription Products Service EMS v4.1.1 Payments Service Notifications Service Support Service Get licenses by EntitlementId and status Get licenses by sku and accountId Get licenses by holderId and accountId Entitlement Service Product Service Get Features Product Service Get Product Feature Authorization Devices Product Bundle Bundle Product Entitlement Feature Licenses License Search Entitlements By Account ID Search Licenses Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Adjust Bundles Adjust product Update Feature Authorize Device By License And Feature Get Terms Update License Auto Revoke Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Update Bundles Update Product Search Feature By ServiceName Deauthorize Devices By License , Feature And Device Accept Terms Assign License Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Create Bundle Get Bundle By Id Create Product Get Product By SKU Create Feature Get Feature By ID Get Authorized Devices By License And Feature Get Contract Entitlement Activation Status Revoke License Update Feature Update Product Get Authorized Devices By License Activate Contract Entitlements Finite Assign Licenses Adjust product Deauthorize Devices By License And Device Update Entitlement Finite Revoke Licenses Authorize Device By License Deauthorize All Devices Create Entitlement Update License Get Entitlement By ID License Checkout Search Entitlements By Account ID License CheckIn Update Entitlement Provision Get License By Id Search Licenses By EntitlementId Search Licenses By HolderId Search Licenses By SKU
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

Product Catalog Service DVW(Direct Via Web) AXP TL V4.1 EMS V3 Transition Layer V3 EMS v4 Transition Layer V3 Search Licenses User service Gemalto Commerce UI Feature Product Activation Search Licenses By Entitlement Account Experience Subscription service Accounts Service EMS v4.1 Entitlement Get Licenses By Sku Support Portal Subscription Products Service EMS v4.1.1 Payments Service Notifications Service Support Service Get licenses by EntitlementId and status Get licenses by sku and accountId Get licenses by holderId and accountId Entitlement Service Product Service Get Features Product Service Get Product Feature Authorization Devices Product Bundle Bundle Product Entitlement Feature Licenses License Search Entitlements By Account ID Search Licenses Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Adjust Bundles Adjust product Update Feature Authorize Device By License And Feature Get Terms Update License Auto Revoke Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Update Bundles Update Product Search Feature By ServiceName Deauthorize Devices By License , Feature And Device Accept Terms Assign License Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Create Bundle Get Bundle By Id Create Product Get Product By SKU Create Feature Get Feature By ID Get Authorized Devices By License And Feature Get Contract Entitlement Activation Status Revoke License Update Feature Update Product Get Authorized Devices By License Activate Contract Entitlements Finite Assign Licenses Adjust product Deauthorize Devices By License And Device Update Entitlement Finite Revoke Licenses Authorize Device By License Deauthorize All Devices Create Entitlement Update License Get Entitlement By ID License Checkout Search Entitlements By Account ID License CheckIn Update Entitlement Provision Get License By Id Search Licenses By EntitlementId Search Licenses By HolderId Search Licenses By SKU
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

Product Catalog Service DVW(Direct Via Web) AXP TL V4.1 EMS V3 Transition Layer V3 EMS v4 Transition Layer V3 Search Licenses User service Gemalto Commerce UI Feature Product Activation Search Licenses By Entitlement Account Experience Subscription service Accounts Service EMS v4.1 Entitlement Get Licenses By Sku Support Portal Subscription Products Service EMS v4.1.1 Payments Service Notifications Service Support Service Get licenses by EntitlementId and status Get licenses by sku and accountId Get licenses by holderId and accountId Entitlement Service Product Service Get Features Product Service Get Product Feature Authorization Devices Product Bundle Bundle Product Entitlement Feature Licenses License Search Entitlements By Account ID Search Licenses Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Adjust Bundles Adjust product Update Feature Authorize Device By License And Feature Get Terms Update License Auto Revoke Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Update Bundles Update Product Search Feature By ServiceName Deauthorize Devices By License , Feature And Device Accept Terms Assign License Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Create Bundle Get Bundle By Id Create Product Get Product By SKU Create Feature Get Feature By ID Get Authorized Devices By License And Feature Get Contract Entitlement Activation Status Revoke License Update Feature Update Product Get Authorized Devices By License Activate Contract Entitlements Finite Assign Licenses Adjust product Deauthorize Devices By License And Device Update Entitlement Finite Revoke Licenses Authorize Device By License Deauthorize All Devices Create Entitlement Update License Get Entitlement By ID License Checkout Search Entitlements By Account ID License CheckIn Update Entitlement Provision Get License By Id Search Licenses By EntitlementId Search Licenses By HolderId Search Licenses By SKU
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

Product Catalog Service DVW(Direct Via Web) AXP TL V4.1 EMS V3 Transition Layer V3 EMS v4 Transition Layer V3 Search Licenses User service Gemalto Commerce UI Feature Product Activation Search Licenses By Entitlement Account Experience Subscription service Accounts Service EMS v4.1 Entitlement Get Licenses By Sku Support Portal Subscription Products Service EMS v4.1.1 Payments Service Notifications Service Support Service Get licenses by EntitlementId and status Get licenses by sku and accountId Get licenses by holderId and accountId Entitlement Service Product Service Get Features Product Service Get Product Feature Authorization Devices Product Bundle Bundle Product Entitlement Feature Licenses License Search Entitlements By Account ID Search Licenses Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Adjust Bundles Adjust product Update Feature Authorize Device By License And Feature Get Terms Update License Auto Revoke Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Update Bundles Update Product Search Feature By ServiceName Deauthorize Devices By License , Feature And Device Accept Terms Assign License Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Create Bundle Get Bundle By Id Create Product Get Product By SKU Create Feature Get Feature By ID Get Authorized Devices By License And Feature Get Contract Entitlement Activation Status Revoke License Update Feature Update Product Get Authorized Devices By License Activate Contract Entitlements Finite Assign Licenses Adjust product Deauthorize Devices By License And Device Update Entitlement Finite Revoke Licenses Authorize Device By License Deauthorize All Devices Create Entitlement Update License Get Entitlement By ID License Checkout Search Entitlements By Account ID License CheckIn Update Entitlement Provision Get License By Id Search Licenses By EntitlementId Search Licenses By HolderId Search Licenses By SKU
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

EMS v4 EMS v4.1 Service Feature Product Bundle Entitlement Licenses Search Entitlements By Account ID Search Licenses Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Update Feature Update Product Adjust product
 
Dear Customer,

Please be notified about the following planned outage of the following Service(s):

Affected Services: EMS v4.1
Start Date and Time: September 19 2025, 03:30 UTC
Expected Duration: 2h
Planned End Date and Time: September 19 2025, 06:30 UTC

We apologize for any inconvenience this may cause.
 

Dear Customer,

Planned Maintenance Affecting Service(s): EMS v4.1

Please be advised that the previously notified Planned Maintenance has been completed successfully.

Product Catalog Service DVW(Direct Via Web) AXP TL V4.1 EMS V3 Transition Layer V3 EMS v4 Transition Layer V3 Search Licenses User service Gemalto Commerce UI Feature Product Activation Search Licenses By Entitlement Account Experience Subscription service Accounts Service EMS v4.1 Entitlement Get Licenses By Sku Support Portal Subscription Products Service EMS v4.1.1 Payments Service Notifications Service Support Service Get licenses by EntitlementId and status Get licenses by sku and accountId Get licenses by holderId and accountId Entitlement Service Product Service Get Features Product Service Get Product Feature Authorization Devices Product Bundle Bundle Product Entitlement Feature Licenses License Search Entitlements By Account ID Search Licenses Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Adjust Bundles Adjust product Update Feature Authorize Device By License And Feature Get Terms Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Update Bundles Update Product Search Feature By ServiceName Deauthorize Devices By License , Feature And Device Accept Terms Assign License Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Create Bundle Get Bundle By Id Create Product Get Product By SKU Create Feature Get Feature By ID Get Authorized Devices By License And Feature Get Contract Entitlement Activation Status Revoke License Update Feature Update Product Get Authorized Devices By License Activate Contract Entitlements Finite Assign Licenses Adjust product Deauthorize Devices By License And Device Update Entitlement Finite Revoke Licenses Authorize Device By License Deauthorize All Devices Create Entitlement Update License Get Entitlement By ID License Checkout Search Entitlements By Account ID License CheckIn Update Entitlement Provision Get License By Id Search Licenses By EntitlementId Search Licenses By HolderId Search Licenses By SKU
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Transition Layer V3, EMS V3, TL V4.1, AXP, DVW(Direct Via Web), EMS v4, Product Catalog Service


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

EMS v4 EMS v4.1 EMS v4.1.1 Entitlement Service Feature Authorization Devices Product Bundle Bundle Product Entitlement Feature Licenses License Search Entitlements By Account ID Search Licenses Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Adjust Bundles Adjust product Update Feature Authorize Device By License And Feature Get Terms Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Update Bundles Update Product Search Feature By ServiceName Deauthorize Devices By License , Feature And Device Accept Terms Assign License Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Create Bundle Get Bundle By Id Create Product Get Product By SKU Create Feature Get Feature By ID Get Authorized Devices By License And Feature Get Contract Entitlement Activation Status Revoke License Update Feature Update Product Get Authorized Devices By License Activate Contract Entitlements Finite Assign Licenses Adjust product Deauthorize Devices By License And Device Update Entitlement Finite Revoke Licenses Authorize Device By License Deauthorize All Devices Create Entitlement Update License Get Entitlement By ID License Checkout Search Entitlements By Account ID License CheckIn Update Entitlement Provision Get License By Id Search Licenses By EntitlementId Search Licenses By HolderId Search Licenses By SKU
 
Dear Customer,

Please be notified about the following planned outage of the following Service(s):

Affected Services: EMS v4
Start Date and Time: August 12 2025, 02:30 UTC
Expected Duration: 3h
Planned End Date and Time: August 12 2025, 05:30 UTC

We apologize for any inconvenience this may cause.
 

Dear Customer,

Planned Maintenance Affecting Service(s): EMS v4

Please be advised that the previously notified Planned Maintenance has been completed successfully.

EMS v4 EMS v4.1 Service Feature Product Bundle Entitlement Licenses Search Entitlements By Account ID Search Licenses Search Licenses By EntitlementId Search Licenses By SKU Events Update Service Create Feature Update Usage Plan of Feature Adjust Bundles Update Entitlement Update License Get Entitlement By AccountId and OrderItemId and SKU and Status Get License By HolderId And AccountId Get License By EntitlementId And Status Get Licenses By SKU And AccountId Update License Event Create Service Get Service By ID Get Feature By ID Create Product Update Bundles Create Entitlement/Update/Delete Get Entitlement By ID Get License By ID Search Feature By ServiceName Get Product By SKU Create Bundle Get Bundle By Id Assign & Revoke License Finite Assign & Revoke Licenses Update Feature Update Product Adjust product
 
Dear Customer,

Please be notified about the following planned outage of the following Service(s):

Affected Services: EMS v4.1
Start Date and Time: August 02 2025, 02:30 UTC
Expected Duration: 10h
Planned End Date and Time: August 02 2025, 12:30 UTC

We apologize for any inconvenience this may cause.
 

Maintenance has been completed

EMS v4 EMS v4.1 Search Licenses By SKU Get Licenses By SKU And AccountId
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Get Licenses By SKU And AccountId


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Get Licenses By SKU And AccountId


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.